At the beginning of the pandemic, public transit operators took a large hit as people no longer felt safe in the once-packed subway cars and busses.

Transit operators around the world have been working hard to tackle the challenge of bouncing back from the dip in ridership. What have they planned in order to increase ridership again?

Join us for a discussion with some of the world’s largest transit operators for an insight into how they plan to recover and start moving again.

Speakers:

Nir Erez, Co-Founder & CEO, Moovit
Karen Vancluysen, Secretary General, POLIS
Ben Plowden, Lead Coordination Director, COVID 19 Restart and Recovery Programme, Transport for London
Paul Comfort, Vice President, Trapeze
Moderator: Chris Teale, Reporter, Smart Cities Dive

As we begin mitigating the impact on public transport during COVID-19, public transit agencies now need to rethink their approaches to redesigning their networks using smart solutions that meet the demands of their riders.

In this session, we’ll hear how different agencies around the world are redefining the rider experience using different mobility solutions, touching on what service adaptations, such as microtransit, can more efficiently serve passengers while keeping riders and employees safe; and how agencies can better communicate with riders on service changes and safety precautions?

Goals and Outcomes of the Workshop:

• Learn about the solutions that are enabling municipalities, transit agencies, and operators to redefine mobility services, gain back ridership, and operate effectively in the current climate
• Understand the importance of how MaaS solutions can be implemented to automate and improve current and future service
• Hear real examples of how agencies and organizations have quickly redefined their services to best serve their customers post-COVID