Independent travel is one of the greatest barriers to community participation and gainful employment for people with an Intellectual or Developmental Disability (IDD). The situation for these individuals in Toronto was that the system was underutilizing public transit within the city. Instead, it was relying on very expensive transportation services, or the families themselves. But as services moved towards more community-based programming, outside of a person’s neighborhood, this development put additional pressure on an already burdened system. In order to ensure smooth travels, a need arose to utilize an accessibility-friendly public transit app.
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