As we begin mitigating the impact on public transport during COVID-19, public transit agencies now need to rethink their approaches to redesigning their networks using smart solutions that meet the demands of their riders.  In this session, we’ll hear how different agencies around the world are redefining the rider experience using different mobility solutions, touching on the following topics:

• What service adaptations, such as micro-transit, can more efficiently serve passengers while keeping riders and employees safe?
• How can agencies better communicate with riders on service changes and safety precautions?