Scroll
We are hiring! Join Moovit and help shape the future of urban mobility. View our open positions arrow-right
English
a a a a
Home » Legal » Cookies Policy

Cookies Policy

Last Updated: January 26, 2020

This policy explains how Moovit uses cookies and your related choices. For more information on other ways we collect and use information from you and your use of our services, please see our Privacy Policy. In this policy we use the term “cookies” to refer to any applicable tracking technologies described herein.

For California Residents: Information regarding Moovit’s privacy practices related to the California Consumer Privacy Act (CCPA) is available here.

WHAT ARE COOKIES

  • Cookies are a small text file that is stored on your device to help websites and mobile apps remember things about you. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them or until they expire. To learn more about cookies, visit https://www.allaboutcookies.org/
  • Pixel Tags (also known as web beacons or clear GIFs) are transparent images, iFrames, or JavaScript placed on a website or in marketing emails that are used to understand how you interact with such websites or emails.
  • Social Media Features, such as the Facebook “like” button, may collect your IP address and which page you are visiting on a website, and may set a cookie to enable the feature to function properly. Your interactions with these features are governed by the privacy policy of the company providing the relevant Social Media Features.
  • Social Media Features, such as the Facebook “like” button, may collect your IP address and which page you are visiting on a website, and may set a cookie to enable the feature to function properly. Your interactions with these features are governed by the privacy policy of the company providing the relevant Social Media Features.
  • Single Sign-on allows you to log in to certain of websites or mobile applications using sign-in services provided by third parties, such as Facebook or Google. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign-up form.

HOW WE USE COOKIES
The cookies we use can be classified in one of the following categories:

  • Strictly Necessary cookies
    We use these cookies in order to enable you to use the website’s features, such as enabling movement between pages and remembering information you enter on forms. Without these necessary cookies, certain services on our website will not be possible and our site will not perform as smoothly as it should.
  • Security cookies
    We use the cookies to help us show you the right information and settings when you are logged-in to our website.
  • Performance and Analytics cookies
    We use these cookies to collect information about the use of our website to help improve the way the website works.
  • Functionality and Preference cookies
    We use these cookies to remember the choices you make such as which language you prefer and to provide you with personalized features.
  • Targeting and Advertising cookies
    We use these cookies to deliver you with ads that are more relevant to you and your interests, by remembering information such as what you looked at on our site and to track the performance of these ads.

WHAT COOKIES WE USE

We use the following Third Party Cookies:

  • _gid (Performance cookie)
  • NID (Targeting cookie)
  • _fbp (Targeting cookie)
  • _dc_gtm_UA-36954272-1 (Performance cookie)
  • fr (Targeting cookie)
  • _ga_S4FJY0X3VX (Performance cookie)
  • test_cookie (Targeting cookie)
  • OptanonAlertBoxClosed (Strictly Necessary Cookie)
  • _ga (Performance cookie)
  • _gat_UA-nnnnnnn-nn (Performance cookie)
  • AMP_TOKEN (Performance cookie)
  • _gid (Performance cookie)
  • OptanonConsent (Strictly Necessary Cookie)
  • __cfduid (Targeting cookie)
  • _gat_widgets (Targeting cookie)
  • U (Targeting cookie)
  • _gat (Performance cookie)
  • __cfduid (Targeting cookie)
  • rbzid (Strictly Necessary Cookie)
  • __cfduid (Targeting cookie)
  • IDE (Targeting cookie)

We use the following First Party Cookies:

  • pll_language (Functional Cookie)
  • EDITORSESSIONID (Strictly Necessary Cookie)
  • _csrf (Strictly Necessary Cookie)
  • mv_lang (Functional Cookie)
  • mv_metro (Functional Cookie)
  • IGNORE_SPLASH (Functional Cookie)
Cookie Name Type Purpose Expiry
_gid Third Party This cookie name is associated with Google Universal Analytics. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 24 hours, although this is customizable by website owners. 24 hours
pll_language First party It stores a language preference for the visitor to support multi-lingual websites. 1 year
NID Third Party It uses the data gathered from most of its services to profile the interests of web users and sell advertising space to organizations based on such interest profiles as well as aligning adverts to the content on the pages where its customer’s adverts appear. 6 months
_fbp Third Party Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers 3 months
_dc_gtm_UA-36954272-1 Third Party This cookie is associated with sites using Google Tag Manager to load other scripts and code into a page. The end of the name is a unique number which is also an identifier for an associated Google Analytics account. 2 years
fr Third Party Contains browser and user unique ID combination, used for targeted advertising. 3 months
_ga_S4FJY0X3VX Third Party google Analytics Cookies 2 years
test_cookie Third Party The main business activity is: DoubleClick is Googles real time bidding advertising exchange 2 years
OptanonAlertBoxClosed Third Party This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a one year lifespan and contains no personal information. 1 year
_ga Third Party This cookie name is associated with Google Universal Analytics. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customizable by website owners. 2 years
_gat_UA-nnnnnnn-nn Third Party This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. 1 minute
AMP_TOKEN Third Party This cookie name is associated with Google Universal Analytics – which is a significant update to Google’s more commonly used analytics service. This cookie contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service. 1 minute
_gid Third Party This cookie name is associated with Google Universal Analytics. It appears to store and update a unique value for each page visited. 1 day
OptanonConsent Third Party This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users’ browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor. 1 year
__cfduid Third Party Buffer is a software application for the web and mobile, designed to manage accounts in social networks, by providing the means for a user to schedule posts to Twitter, Facebook, Instagram, and LinkedIn, as well as analyze their results and engage with their community. 4 months
_gat_widgets Third Party Google Analytics Cookies 1 minute
EDITORSESSIONID First party Keep user’s credentials for signing in to the community editor At session end
Third Party This domain is owned by Facebook, which is the world’s largest social networking service. As a third party host provider, it mostly collects data on the interests of users via widgets such as the ‘Like’ button found on many websites. This is used to serve targeted advertising to its users when logged into its services. In 2014 it also started serving up behaviorally targeted advertising on other websites, similar to most dedicated online marketing companies. At session end
U Third Party This domain appears to be owned by Drawbridge Inc. which provides a platform to enable advertisers to track users across multiple devices. 3 months
_gat Third Party This cookie name is associated with Google Universal Analytics, according to documentation it is used to throttle the request rate – limiting the collection of data on high traffic sites. It expires after 10 minutes. 1 minute
__cfduid Third Party This domain is owned by AddToAny. The main business activity is: Social Sharing Services and Tracking 1 year
rbzid Third Party Reblaze – web security solution At session end
__cfduid Third Party This domain appears to be owned by Drawbridge Inc. which provides a platform to enable advertisers to track users across multiple devices. 1 year
IDE Third Party The main business activity is: DoubleClick is Googles real time bidding advertising exchange 2 years
_csrf First party Moovit widgets At session end
mv_lang First party Keep user’s preferred language At session end
mv_metro First party Keep user’s preferred metro area At session end
IGNORE_SPLASH First party Skip display of splash on next visit At session end

YOUR CHOICES

Strictly Necessary Cookies: Because these cookies are essential to operate our website, there is no option to opt out of these cookies.

Targeting and Advertising Cookies:

  • You can opt out of interest-based targeting provided by participating ad servers through the Network Advertising Initiative (http://www.networkadvertising.org/managing/opt_out.asp) or the Digital Advertising Alliance (https://www.aboutads.info/)
  • You may be able to change your device settings (on your iPhone, iPad or Android) to control whether you see online interest-based ads
  • You can opt out of third party tracking technologies by following the instructions provided by each third party service provider in its privacy policy listed above in the “WHAT COOKIES WE USE” Section.
  • You can learn more about your options by visiting youradchoices.com
  • You can follow the instructions provided by your website or mobile browser (usually located within the “Help”, “Tools” or “Edit” facility) to modify your cookie settings.

DO NOT TRACK
We do not currently commit to responding to your browsers’ ‘Do Not Track’ signals with respect to our websites, in part, because no common industry standard for ‘Do Not Track’ has been adopted by regulators, including no consistent standard of interpreting a user’s intent. We are committed to monitoring the developments around ‘Do Not Track’ and the implementation of a standard.

CHANGES TO THIS COOKIE POLICY
We may update this Cookie Policy from time to time. We encourage you to periodically review this Cookie Policy to stay informed about our use of cookies, the information we collect via cookies, and any updates in relation thereto. If we make any changes to this Cookie Policy that significantly impact the way we use cookies, we will endeavor to provide you with notice in advance of such change by highlighting the change on our website. Your continued use of our website constitutes your agreement to this Cookie Policy and any updates.

CONTACT US
If you have any questions about our use of cookies, please contact us here (https://moovitapp.zendesk.com/hc/requests/new).