Riders App
Benefits
- Intuitive user experience makes creating an account and booking on-demand rides simple for riders and reduces dispatch calls
- Intelligent routing algorithm automatically routes your fleet in real-time, picking up multiple riders headed in the same direction, according to your pre-defined capacity and waiting time SLAs
- Stay connected with your riders before and during their ride with in-app messaging and push notifications
- Enjoy instant rider feedback with post-ride ratings
Features
- Choose between a co-branded app that taps into Moovit’s (users) existing users and a white label app that fully incorporates your brand identity
- Multimodal trip planning connects riders with your on-demand service and all available transit modes, including micromobility services and ride-hailing
- On-demand routes appear automatically in the app when a rider is in the service area
- Riders enjoy real-time ETA info in the app and receive pickup location and time via text messages
- Agencies can integrate contactless fare payments solutions for a full plan, pay, ride experience