Moovit’s big data analysis of millions of users’ trip requests in over 100 cities across 28 countries, combined with user research, reveals that 34% of Americans are still riding public transit despite the pandemic, and 46% demand mobile payment to ride safely in 2021
San Francisco, January 2021
Moovit, an Intel company, a leading Mobility as a Service (MaaS) solutions provider and creator of the #1 urban mobility app, is unveiling its 2020 Global Public Transport Report. The report consists of big data analyzed from tens of millions of trip requests, together with user research in 104 metropolitan areas across 28 countries. The result portrays a fascinating picture of global transit trends, comparing 2019 and 2020 — how people move around their cities, the impact of COVID-19 on public transportation use, and riders’ increased demand for mobile payment.
At the lowest point in 2020, some cities in the United States, the country with the most COVID-19 cases in the world, experienced more than an 80% drop in public transportation ridership. It’s an understatement to say that with many residents working from home, avoiding mass transit, and vast changes in local transit services, the way people travel within their cities has changed.
In the United States, data was analyzed in the Boston, Chicago, Los Angeles, Miami, New York-New Jersey, Philadelphia, Pittsburgh, San Francisco, Seattle-Tacoma-Bellevue, and Washington, DC-Baltimore metropolitan areas.
Report metrics include the duration of a one-way public transit commute, wait time at stops/stations, walking distance as part of a one-way commute, number of transfers, total trip distance, what public transit riders said would encourage more ridership, and micro-mobility (bike and scooter) usage frequency, why it’s used, and barriers to adoption. The 2020 report includes two new categories: mobile payment demand for transit, and COVID-19 impact on public transit usage.
The data revealed in the 2020 Global Public Transport Report indicates that public and shared transportation riders are open to new transit options that are considered safe and convenient, such as future robotaxi services. To fulfil their shared Mobility as a Service (MaaS) vision, Mobileye, a leader in autonomous vehicle technology and Moovit’s sister company, plans to harness Moovit’s mobility behavioral insight to offer autonomous MaaS in key markets globally. Together, Moovit’s urban mobility app used by millions, and deep understanding of mobility patterns will enable Mobileye to begin offering robotaxi services, both as a standalone and in partnership with transit operators in 2022.
Findings about public transit in the United States:
Compared to other global cities:
“We’re living in a time where data is more important than ever before,” said Yovav Meydad, Moovit’s
Chief Growth and Marketing Officer. “Especially in the public transportation industry, big data can help cities and transit agencies gain insights into what riders need in order to increase mass transit use. We’re excited to release our annual Global Public Transport Report, which includes insights from riders themselves on what they need in order to feel safe riding public transportation. This report is a great tool for transit agencies, operators, and municipalities to learn about the services they can offer to fill in the gaps and keep their city running.”
Moovit’s 2020 Global Public Transport Report is being made accessible to those that would like to explore and compare the metrics of cities and countries around the world. The data is available under the Creative Commons license and can be used for articles, news stories, and/or research papers as long as credit is given to Moovit, including a link back to www.moovit.com.
The 2020 Global Public Transport Report can be viewed here.
THE DATA IN MORE DEPTH:
COVID-19 Impact on Public Transit Usage
COVID-19 – Related Public Transit Usage Incentives
Average public transit commute time per trip (one way):
Total wait time at stops/stations per trip (one way):
Total average walking distance per trip (one way):
Number of transfers per commute (one way):
Total commute distance (one way):
Mobile Payment Demand
For more information on these statistics, including information on micro-mobility frequency, usage reasons, and barriers to adoption, you can view the Moovit Global Public Transport Report here.
NOTES TO EDITORS
Due to the extensive coverage offered by Moovit outside of the city centers, the named cities covered in Moovit’s report also include the areas immediately surrounding that city.
Moovit (www.moovit.com), an Intel company, is a leading Mobility as a Service (MaaS) solutions provider and the creator of the #1 urban mobility app. Moovit was acquired by Intel in 2020 to join forces with Mobileye and advance its MaaS strategy. Together, Moovit and Mobileye will accelerate the global adoption of autonomous transportation.
Moovit’s iOS, Android, and Web apps guide people in getting around town effectively and conveniently, using any mode of transport. Introduced in 2012 it now serves over 950 million users in more than 3,400 cities across 112 countries.
Moovit amasses up to six billion anonymous data points a day to add to the world’s largest repository of transit and urban mobility data. For governments, cities, transit agencies, and private companies, Moovit offers AI-powered MaaS solutions covering planning, operations, and optimization with proven value in reducing congestion, growing ridership, and increasing efficiency and asset utilization. Industry leaders such as Microsoft, Uber, and Cubic have partnered with Moovit to power their mobility offerings.