Challenges are often the catalyst for innovation, and the pandemic was no different. Where contactless payments were once deployed for convenience and reduced operational costs, agencies have sped up mobile fare payment solutions to ensure their riders and employees are kept safe amidst the latest COVID variant. Where information on how crowded your next bus would be was once a nice-to…

Helping keep riders safe and confident riding public transit, cities and agencies around the world have been implementing Mobility as a Service (MaaS) and contactless mobile fare solutions to reduce the spread of COVID-19 and bring riders back. With the benefits to agencies around reducing costs, safeguarding employees, and enticing riders, and thus increasing revenue, the demand on al…

Throughout the pandemic, we’ve been increasingly impressed with transit agencies’ abilities to adapt their services and balance the fine line between meeting the needs of riders while reducing costs and keeping both riders and drivers safe.