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Moovit launches new feature enabling transit riders in 3,400 cities to help one another avoid the masses on mass transit

Moovit taps into the power of the crowd and launches real-time crowding level reports, empowering users in 112 countries to report, view, and validate crowding levels at stations and on lines

San Francisco – June 2021

Moovit, an Intel company, a leading Mobility as a Service (MaaS) solutions provider and creator of the #1 urban mobility app, is launching a new feature enabling public transit riders in 3,400 cities across 112 countries to help one another avoid the crowds as COVID restrictions ease and public transit riders return. Moovit’s Android and iOS users can now report crowding levels at stations and on lines, allowing others to see how crowded the station is before entering, or how packed a bus or train line is before boarding. 

In February, Moovit released real-time crowding information, in collaboration with 70+ transit agencies, which is dependent on their real-time feeds. However, most transit agencies still do not provide real-time crowding information due to no, or lack of, crowd counters installed on their fleets or at stations. Now, Moovit is minding the gap and using the wisdom of the crowd to allow users to view and report crowding levels at stations and on lines. This information is seen, validated or updated by other nearby users within a 10 minute time window to ensure the data is precise, and helps people feel safer riding public transportation.

Reporting crowding levels at stations is easy. Users simply tap Report from the Quick Actions bar in the Station Details screen and follow the prompts and one tap survey to report how busy the station currently is. Users can select Not Crowded, A Little Crowded, Crowded, or Very Crowded. Other users nearby will then see this information for a period of 10 minutes in the Station Details and Stations Nearby screens.

Reporting crowding levels on lines is also simple. Again, users simply tab Report from the Quick Actions in the Line Details screen and follow the prompts and one tap survey to report how busy the bus or train is for users downstream. Users can select Available Seats, Standing Only, or Crowded. The status will be displayed for a period of 10 minutes across the Suggested Routes, Itinerary, Route Preview, Stations Nearby, and Station Details screens.

Validating and Updating Displayed Reports: 

Users of Moovit’s Android app can also now confirm and update reports about station crowdedness created by other Moovit users. When a report is displayed in the Station Details screen, nearby users can tap or X to verify the information is correct or update it to display the most accurate levels of crowdedness with a one tap survey. This feature is expected to roll out to iOS users in the coming weeks. Currently, iOS users can create a new report in order to update the crowding status.

“Our experience in using the wisdom of the crowd via our Mooviter Community, a network of more than 720,000 passionate local editors that help map and maintain transit information in their cities, has been very positive and impactful and has shown us that people are keen on contributing to the common good,” said Yovav Meydad, Moovit’s Chief Growth and Marketing Officer. “We’re drawing on this belief again, empowering millions of Moovit users to help one another feel comfortable returning to public transit.”

In cities where real-time crowding information for lines is available, Moovit will display the real-time feeds supplied by transit agencies instead of the user-reported information. 

Moovit can be downloaded on Google Play and the App Store.

About Moovit

Moovit (, an Intel company, is a leading Mobility as a Service (MaaS) solutions provider and the creator of the #1 urban mobility app. Moovit was acquired by Intel in 2020 to join forces with Mobileye and advance its MaaS strategy. Together, Moovit and Mobileye will accelerate the global adoption of autonomous transportation.

Moovit’s iOS, Android, and Web apps guide people in getting around town effectively and conveniently, using any mode of transport. Introduced in 2012 it now serves over 1 billion users in more than 3,400 cities across 112 countries.

Moovit amasses up to six billion anonymous data points a day to add to the world’s largest repository of transit and urban mobility data. For governments, cities, transit agencies, and private companies, Moovit offers AI-powered MaaS solutions covering planning, operations, and optimization with proven value in reducing congestion, growing ridership, and increasing efficiency and asset utilization. Industry leaders such as Microsoft, Uber, and Cubic have partnered with Moovit to power their mobility offerings.

Moovit Media Contact
Sharon Kaslassi
Global PR Manager
In This Announcement:
Yovav Meydad
Chief Growth & Marketing Officer