You know the drill.

You’re heading somewhere new. You open your journey planning app. Suddenly you’re staring at several route options that all somehow look both identical and completely different.

One route is faster… unless the transfer is delayed.
One has less walking… but a 14-minute wait.
One gets you there on time… if you sprint through the station like you’re in an action movie.

And that’s before the weather changes, service gets disrupted, or you accidentally board the express train instead of the local.

Public transit is amazing. But navigating it? That can feel like a part-time job.

That’s why we built Moovit Assistant, a new AI-powered experience designed to take the stress, second-guessing, and mental math out of getting around.

Instead of making riders do all the work, Moovit Assistant acts more like a personal transit companion: learning your preferences, recommending the best route for you, explaining why it’s the right choice, and adjusting in real time when things change.

Less Time Comparing Routes. More Time Actually Getting There.

Most transit apps stop at showing you options. Moovit Assistant goes a step further by helping you understand them instantly.

With new AI-powered Trip Insights, Moovit analyzes Suggested Routes based on travel time, transfers, walking distance, wait times, weather conditions, and more — then highlights the information that actually matters.

Some of the new Trip Insights include:

• Best For You: A personalized recommendation based on your travel habits and preferences.

• Weather Smart: Raining? Snowing? Heatwave? Moovit can now prioritize routes that reduce walking, waiting, and outdoor transfers when the weather turns ugly.

• Tight Transfer: A friendly heads-up that your connection window might be cutting it very close.

• High Frequency: Highlights routes with frequent service so you’re less likely to spend half your commute staring down the tunnel wondering where the train is.

Additional Trip Insights include: Last Departure, Long Wait Time, Earliest Arrival, Fewest Transfers, Direct, and Least Walking.

Your Commute, Your Rules

Moovit Assistant now includes smarter route filters so you can quickly customize Suggested Routes around what matters most to you.

Want to avoid transfers at all costs? Done.
Trying to squeeze in extra steps? We got you.
Carrying groceries and minimizing walking? Say less.

New filters include:

• Fit → prioritize more walking 
• Fewest Transfers → simpler journeys
• Least Walking → shorter walks, easier commutes

When Transit Chaos Happens, Moovit Assistant Is Already On It

Every transit rider knows the feeling. You’re halfway through your trip when:

• your bus disappears from the board,
• your train gets delayed,
• or your connection leaves 30 seconds before you arrive.

Normally, that means pulling out your phone and starting the entire planning process all over again.

Now, with Real-Time Disruption Detection and Trip Recovery, Moovit continuously monitors your journey and proactively reroutes you the moment something goes wrong.

No panic-refreshing. No guessing. No standing on the platform trying to decode announcements.

Moovit can also now recommend the best departure time before your trip even starts, helping riders take advantage of faster routes and shorter overall travel times.

Introducing MoovitAI: Just Ask

Sometimes you don’t want to tap through menus. You just want an answer.

That’s where MoovitAI comes in. Our new Generative AI-powered transit search experience that lets riders ask questions naturally and get fast, conversational answers.

• “Which subway lines stop at Penn Station?”
• “When’s the earliest train from King’s Cross?”
• “How do I get to Copacabana Beach?”

Instead of digging through screens, riders can simply ask, and MoovitAI does the rest.

The best technology doesn’t make people work harder. It fades into the background and helps things simply work.

That’s the vision behind Moovit Assistant. Your city is complicated enough. Getting around it shouldn’t be.