How Have Transit and Rider Habits Changed in 2020? Moovit’s Global Public Transport Report Paints a Revealing Picture

Published: January 27, 2021

2020 was a wild, chaotic ride. Now, the time has come for cities and agencies to assess current ridership, rider challenges, and rider needs to help determine where recovery and optimization efforts should be focused in the coming year, and we’re thrilled to be a part of the solution. 

It’s that time of year – Moovit’s Global Public Transport Report is here with all its’ big transit data goodness. 

With our 2020 Global Public Transport Report, find answers to the ever-important question: Are we solving the right problems – and if so, are we solving them efficiently and sustainably? 

To get the most accurate data, we’ve sifted through tens of millions of journey requests and data, together with user research from Moovit app users in over 100 metros in 28 countries. The behavioral mobility insights uncovered in the Global Report paint a vivid picture of public transit trends and trajectories, including new categories of how COVID-19 has affected ridership and the demand for mobile fare payments. 

Take Me to the Global Report

What we found is that even with COVID-19 still rampant in many parts of the world, those who need and rely on public transportation the most have continued riding whenever possible. The biggest takeaway is this: Public transit remains the backbone of our society, and we need to ensure its’ survival

What does this year’s Global Public Transit Report have in store? Here are a few tidbits from areas all over the world:

  • 46% of Americans said they are most likely or definitely interested in mobile payment methods for mass transit for a safer, more convenient way to pay
  • Commute lengths for UK public transport riders travel fell by 24% in 2020, averaging 6.5km per mass transport journey
  • Australia has handled COVID-19 quite well, in comparison to other countries, yet 53% of Australians say that how often they ride transport has changed due to the pandemic
  • Los Angeles residents have the worst wait times in all North America: 30% of locals wait at stops and stations for more than 20 minutes during a one-way commute
  • Jakarta locals endure the longest public transit commute times in the world, while locals of Burgos, Spain enjoy the shortest public transit commute times
  • Italians are taking to micromobility: 55% of micromobility users use it to reach their destination directly while the others combine micromobility with public transit
  • Brazilians living in Rio de Janeiro have an average commute time of 67 minutes, the 3rd longest in the world

Ready to dive into the data for yourself?

Start Exploring!


Read the full release here.

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