SMART bus on-demand case study

Modernizing Dial-a-Ride with an Intelligent, Digital On-Demand Solution

The Suburban Mobility Authority for Regional Transportation (SMART) is Southeast Michigan’s regional bus system. SMART is dedicated to their community, with services available for a wide range of rider needs, including ADA Paratransit, Community Transit services, and, until now, a Dial-A-Ride service. SMART required a new, more modern approach in order to continue serving their riders effectively.
Read why they chose Moovit’s On-Demand technology to power their new service, SMART Quick Connect.

“SMART is taking a big step by modernizing the Dial-a-Ride service in Farmington and Farmington Hills and is now able to offer a quick, convenient, and more reliable way to ride around their community. We are always looking for ways to improve service, meet the increasing demand for transit as well as address the challenges the pandemic has imposed. Partnering with Moovit and offering the On-Demand feature to riders allows us to address all of these issues with one application, while also developing new and innovative ways to deliver better services with our existing resources”

Robert Cramer
Deputy General Manager, SMART

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