With the help of Moovit TimePro, Trotta Mobility has been able to digitize its services and create real-time feeds and service alert feeds, informing riders of changes as they happen, giving them a complete view of their entire fleet through a web-based dashboard. After a successful pilot in the city of Potenza, Trotta Mobility adopted the scalable solution in Fiumicino.
The agency has endorsed Moovit as its official app, enabling riders to plan multimodal journeys and to know exactly when their next bus will be arriving, saving them time and giving them peace of mind throughout their trips. Additionally, the agency can send service alerts through the Moovit app via in-app pop-ups and push notifications for an instant, easy way to inform riders of changes, cancellations, and more.
The intuitive management dashboard for operators helps facilitate planning, scheduling, and day-to-day operations through a live map, real-time and historical data, with a dedicated, no-fuss driver app that feeds current location information to the dashboard. The operations team at Trotta Mobility can now easily see where buses are in real-time and proactively issue service alerts as needed. With the behind-the-scenes help of Moovit’s Transit Data Manager, the team has been able to digitize their data management, where they now have full visibility and control over their transit data.
Moovit has helped Trotta Mobility spread awareness of the partnership through social media, ensuring more riders know where and how they can get their real-time bus information. Moovit has also helped create and promote rider surveys to help Trotta Mobility measure and improve rider satisfaction